Practice Policies & Payment Information

[Placeholder] We kindly ask that all appointments be scheduled in advance. We do not accept walk-ins, and availability is limited. Online booking is available, or you may call during business hours.

[Placeholder] To avoid a cancellation fee, please notify us at least 24 hours in advance if you need to reschedule. Same-day cancellations may result in a fee, as this time could be offered to another patient.

[Placeholder] If you arrive more than 10 minutes late, we may need to shorten or reschedule your appointment to avoid impacting other patients.

[Placeholder] Secure messaging through the patient portal is the best way to communicate with us outside of appointments. We do our best to respond within 1–2 business days.

[Placeholder] Vivaa is a direct-pay integrative health clinic. We do not accept insurance, Medicare, or Medicaid. All services must be paid at the time of booking or at the time of service.

[Placeholder] We accept major credit cards, debit cards, HSA/ FSA cards, and electronic bank transfers.

[Placeholder] Patients may request a superbill to submit to their insurance company for possible out-of-network reimbursement. We cannot guarantee reimbursement.

[Placeholder] We offer bundled pricing for select programs. Details are available during your consultation or through your care team.

[Placeholder] Under federal law, patients not using insurance are entitled to a Good Faith Estimate of expected charges. We’re happy to provide this upon request.